Curiosity is a good thing

Find a quick answer to your questions here. If you can’t find what you’re looking for, please feel free to contact us.

How often should I give NUTREATS to my dog?

NUTREATS are a treat food, and should be treated (excuse the pun) as such. They are really useful in training sessions, and as rewards for good behaviour, but giving them out too readily could reduce their effectiveness at getting the behaviour you want. NUTREATS are not a substitute for a normal meal.

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What makes green-lipped mussels so special?

The green-lipped mussel (perna canaliculus) is endemic to New Zealand and provides a rich source of glucosamine, chondroitin, glycogens, Omega-3 and Omega-6 fatty acids, which supports long-term joint health and repair, as well as promoting a healthy skin and coat. It is a sustainably farmed resource here in New Zealand, and has virtually no negative impact on the environment.

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Why do you freeze-dry your products?

NUTREATS products all utilise high-grade freeze-drying techniques to capture the vast array of vitamins, minerals and complex nutritional compounds found in the raw products.

Traditional air-drying uses heat, which degrades and destroys many essential nutrients. By contrast, our specialised vacuum freeze-drying equipment has been specifically designed to retain as much of the goodness of the original product as possible.

As such, our products look exactly like the original raw material  instead of being shrunken and compacted. Animals are highly sensitive, and they just love the natural smell, form and texture of our products.

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Where can I buy NUTREATS?

In New Zealand, you can find us at:

Animates

KURI

Pet Central

And now at New World supermarkets nationwide

 

In Australia, you can find us at:

PetBarn (in-store only)

Luvapet.com.au

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What is your stance on animal testing?

NUTREATS does not condone or conduct animal testing, other than to let animals decide for themselves whether they like our products enough to eat them. We rely on sound scientific research to dictate which products to produce and on anecdotal evidence from our own animals and those of our customers to tell us whether a product will sell well.

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Are your products suitable for diabetic animals?

High levels of carbohydrates in many pet foods and treats can make diabetes difficult to manage. Because our treats are 100% meat or fish, with no added carbs, fillers, preservatives or sugars, they are considered suitable for dogs of any age and size. However, we recommend you talk to your veterinarian for confirmation on using NUTREATS.

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Where should I store NUTREATS products?

NUTREATS should be kept in a cool place, sealed in their container or bag, but do not require refrigeration. This makes our treats ideal to take out and about, leave in the cupboard or glovebox, or in your jacket pocket ready for your next walk. Like any food, they will degrade if exposed to heat or moisture and then put back into storage.

For optimum safety, keep out of reach of children and animals.

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Why do you only offer 50g packs of treats?

Because NUTREATS are a treat food, you only give them out one at a time as rewards for your animal, a pack should last you a while. A 50g treat pack is actually equivalent to 250g of raw meat or fish because the water has been removed by the freeze-drying process. But that is all that’s removed. Freeze-drying preserves all the other natural nutrients contained in the raw material, in a form that lasts for ages, and doesn’t leave a residue on your fingers when you touch it.

Why not try a different type next time… with delicious free-range venison, green-lipped mussel, sheep liver, beef heart, beef trachea, whole king salmon, and ocean salmon to choose from, we hope to help keep your pet healthy and happy for years to come.

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If you can’t find what you’re looking for on this page, please get in touch with our helpful team.

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