Curiosity is a good thing

Frequently asked questions

Find a quick answer to our frequently asked questions here. If you can’t find what you’re looking for, please feel free to contact us.

Where can I buy NUTREATS?

In New Zealand, you can find us at:

Pet Direct

Pet Central

Pet Stock

Pet.co.nz

Animates

KURI

 

In Australia, you can find us at:

PetStock

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What makes green-lipped mussels so special?

Green-lipped mussels (perna canaliculus) are endemic to New Zealand. They provide a rich source of glucosamine, chondroitin, glycogens, Omega-3, and Omega-6 fatty acids. Therefore, they support long-term joint health and repair. In addition, they are great for promoting a healthy skin and coat for your cat or dog.

Green-lipped mussels are a sustainably farmed resource here in New Zealand. Therefore, farming them for natural health products has virtually no negative impact on the environment.

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Why do you freeze-dry your products?

NUTREATS products all utilise high-grade freeze-drying techniques. These capture the vast array of vitamins, minerals and complex nutritional compounds found in the raw products.

Traditional air-drying uses heat, which degrades and destroys many essential nutrients. By contrast, our freeze-drying equipment has been specifically designed to retain as much of the original product as possible.

As such, our products look exactly like the original raw material instead of being shrunken and compacted. Animals are highly sensitive, and they just love the natural smell, form and texture of our products.

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What is your stance on animal testing?

NUTREATS does not condone or conduct animal testing. However, we do let animals decide for themselves whether they like our products enough to eat them.

We rely on sound scientific research to dictate which products to produce, then use anecdotal evidence from our own animals and those of our customers.

Because our products are the real thing, you’ll find your pets recognise and respond to them with unparalleled enthusiasm. They look and smell just as nature intended! It doesn’t get much better than that.

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How often should I give NUTREATS to my dog?

NUTREATS are a treat food, and should be treated (excuse the pun) as such. To clarify, they are really useful in training sessions, and as rewards for good behaviour. However, giving them out too readily could reduce their effectiveness at getting the outcome you want. NUTREATS are not a substitute for a normal meal.

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Why do you only offer 50g packs of treats?

A 50g treat pack is actually equivalent to 250g of raw meat or fish because the water has been removed by the freeze-drying process. But that is all that’s removed. Freeze-drying preserves all the other natural nutrients contained in the raw material, in a form that lasts for ages, and doesn’t leave a residue on your fingers when you touch it.

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Where should I store NUTREATS products?

NUTREATS should be kept in a cool place, sealed in their container or bag. But, they do not require refrigeration. This makes our treats ideal to take out and about, leave in the glovebox, or in your jacket pocket ready for your next walk. Like any food, they will degrade if exposed to heat or moisture. For optimum safety, keep out of reach of children and animals.

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